As India sets its sights on becoming a developed nation by 2047, its
vision for a healthy, productive population remains paramount. Viksit Bharat
champions a digitally advanced healthcare system that leverages innovative
health tech solutions such as telemedicine, digital health records, and online
consultations to boost accessibility, affordability, and efficiency,
particularly for remote and underserved communities.
The “Crafting Bharat – Season 2” powered by AWS
Startups, an initiative by NewsReach, in association with VCCircle, and
production partner – HT Smartcast, explores how startups are harnessing the
power of the cloud to accelerate growth, optimise operations, and building
solutions that will define the India of Tomorrow. This series is
hosted by Gautam Srinivasan, famed for hosting a diverse range of TV and
digital programs, currently consulting editor at CNBC (India), CNN-News18,
Forbes India, and The Economic Times.
In this episode, we spotlight Chaitanya Raju, ED and CPO of
HealthPlix, who are offering solving problems of today and tomorrow
and on a mission to make life easier for doctors. He shares insights about the
HealthTech industry of India, EMRs helping make life of doctors easier and how
AWS improved their go-to-market timeline.
In this series, explore inspiring startup stories that are shifting
gears and sparking innovation across sectors, all contributing to India’s
transformation into a developed nation by 2047 in this captivating series.
Watch Episode: https://www.youtube.com/watch?v=7Ai5vIDM2FQ
Edited Excerpts:
Segment 1: Ignite
What impact do you see AI-enabled innovations like H.A.L.O have on
improving outcomes for the doctor (burnout) and the patient (access)?
H.A.L.O harnesses ambient voice-to-text conversion to streamline
clinical care. As doctors and patients converse, H.A.L.O automatically
transcribes the dialogue into text, generating prescriptions without manual
input. It also analyzes patient history and real-time conversation to provide
intelligent prompts—such as flagging high-risk diabetes patients for potential
kidney failure—thereby enabling early diagnostic testing and improved outcomes.
What can we expect next from HealthPlix in terms of advancements and
future enhancements through patient app?
Centralizing prescriptions is transformative for patients. Our app digitizes
and organizes all prescriptions, enabling effortless sharing of health history
with any doctor. It also offers timely prompts—reminding users to seek care or
schedule tests when needed, such as when managing diabetes—thus improving
overall patient care and empowering individuals to proactively manage their
health.
Segment 2: Launch
HealthPlix’s customer base counts over 15,000 doctors across many cities
in India with support for 20 regional languages. How do you make sure that
doctors are engaged and retained on HealthPlix?
Our goal is to deliver software that’s intuitive and fully customizable
for doctors. Our platform integrates AI-driven algorithms that offer rapid,
personalized prescription recommendations while managing the entire clinic—from
pharmacy and appointment modules to billing systems. By digitizing every aspect
of the practice, we reduce administrative burden. Additionally, our clinical
decision support system flags potential drug interactions and health risks,
helping doctors make safer decisions, enhancing adoption and retention on
HealthPlix.
Sub-segment: Boost
Take us through how the scalability and infra support provided by AWS
has improved your go-to-market timeline?
Our latest launch, H.A.L.O., is an ambient voice-to-text solution that
transforms patient conversations into prescriptions. We knew it could
significantly boost doctor adoption and disrupt healthcare. Despite initial
uncertainties about algorithm performance and investment levels, partnering
with AWS—offering flexible, high-end GPU access—enabled us to develop and
launch H.A.L.O. in just 2–3 months. AWS’s support was crucial, and they will
continue to be a key partner as we scale further.
Segment 3: Orbit
You have a significant presence of doctors on the platform from Tier 2
and Tier 3 cities of India. They are leveraging HealthPlix to digitise their
journey. Is this going to be the major growth driver as the next billion user
opportunities unfolds in India?
Our platform is loved by doctors everywhere, especially those in Tier 2
and 3 towns, because it significantly boosts their efficiency. Even in areas
with few doctors, the ones who excel have large practices and readily embrace
our SaaS solution, by getting them onboarded digitally, we’re able to reach out
to the doctors in small towns across country. Unlike many that focus GenAI on
urban markets, with our software we want to widely available —H.A.L.O converts
voice to text in Hindi, English, and a clear roadmap for 18 other
languages —to ensure it is accessible and easily adoptable across all
regions by doctors and patients. Additionally, our conversational nudges
further enhance the user experience, making our solution a true gamechanger for
healthcare delivery everywhere.
How do you see HealthPlix’s contributions to speed up digital healthcare
in India playing out in the next decade since there is an impetus being
provided by policy makers?
The government, through Ayushman Bharat, has laid a strong foundation by
establishing protocols for data storage and exchange and creating a health
exchange. Our efforts—such as enabling patients to access and transfer digital
prescriptions—align perfectly with this vision. However, while the framework is
in place, substantial adoption relies on boosting doctors’ efficiency with the
software. That’s where private companies like ours step in: we drive innovation
to engage doctors, ensuring they seamlessly integrate these digital tools into
their practice, complementing the government’s initiatives.
India is confidently advancing toward becoming a ‘Viksit Bharat’ by
2047, with healthcare playing a crucial role in this transformation. The vision
will drive breakthrough solutions that will redefine and enhance the nation’s
healthcare landscape for a brighter, healthier future.
Stay tuned to Crafting Bharat – Season 2 as we bring you these inspiring
entrepreneurs for insightful and candid discussion with Gautam Srinivasan.
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